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A New Patient Portal Is Coming to HCCH

We are transitioning from Healow to MyChart to bring you an improved, more connected way to manage your care.

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What this Change Means For You

Healow to MyChart

We appreciate your patience as we navigate this change. If you have any questions or need assistance with MyChart Please contact us at 828-262-3886 and our staff will be happy to assist you.

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Click here to see MyChart FAQ's

Familiar Tools, Improved Experience

*Many of these features may already feel familiar, MyChart simply brings them together in a more integrated and streamlined way.

What's Changing, And What's Not

What's Staying the Same

  • Online access to your health Information

  • Communication with your care team

  • Appointment scheduling

  • Secure and private platform

What's New

  • A more connected experience across HCCH services

  • Improved tools and features over time

  • A widely used platform trusted by healthcare systems nationwide

Frequently asked questions

Contact Us

Comments or Concerns? Enter your question here and we'll respond in 24-48 hours.  Please use this form to contact us about general HCCH information.  If this is a medical or behavioral health emergency, please call 911 or head to your closest emergency department.  If you need to reach your provider, please contact us at 828-262-3886. 

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Federal Public Health Service Deemed Status

High Country Community Health receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. For more information, see bphc.hrsa.gov/ftca

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