About the Role
About High Country Community Health – Alder Springs Collaboration
The Alder Springs Community is a uniquely designed community to meet the needs of the Deaf, DeafBlind, Blind, and Hard of Hearing community. Located within a residential setting that includes advanced sensory technologies, communication-accessible design, and dedicated communal spaces, Alder Springs provides culturally and linguistically accessible care for residents and community members.
We are seeking a mission-driven Medical Provider, Physician, Nurse Practitioner (NP) or Physician Assistant (PA) with advanced communication skills, including American Sign Language (ASL) fluency, and a passion for providing equitable, inclusive care for this underserved population.
Requirements
Position Summary
This Medical Provider will deliver comprehensive primary care services to patients across the lifespan, with a special focus on individuals who are Deaf, DeafBlind, Blind, or Hard of Hearing. This role emphasizes accessible communication, trauma-informed care, disability cultural competence, and collaboration within a multidisciplinary team. The provider will work within a patient-centered medical home model, integrating clinical excellence with community engagement. The provider will provide general primary care and Medication Assisted Treatment services for all.
Clinical Care
Provide high-quality primary care services, including assessment, diagnosis, treatment, chronic disease management, and preventive care.
Use ASL, tactile sign, written communication, adaptive technologies, and other appropriate modalities to ensure accessible communication for all patients.
Develop individualized care plans while addressing social, sensory, and accessibility needs.
Coordinate care with specialists, audiologists, vision rehabilitation services, behavioral health providers, and other community resources.
Maintain culturally competent, trauma-informed practice tailored to Deaf, DeafBlind, Blind, and Hard of Hearing populations.
Collaboration & Care Coordination
Work closely with the Alder Springs and High Country Community Health teams, including resident support staff, care coordinators, and disability-access specialists.
Participate in interdisciplinary case reviews and quality improvement initiatives.
Collaborate with interpreters, support service providers (SSPs), and Certified Deaf Interpreters (CDIs) when appropriate.
Patient & Community Engagement
Promote health literacy within the Deaf, DeafBlind, Blind, and Hard of Hearing community.
Support outreach, education, and wellness initiatives within the Alder Springs community and the broader Morganton area.
Administrative & Compliance Responsibilities
Document all encounters accurately in the electronic health record.
Adhere to federal, state, and organizational policies, including ADA requirements and accessible-care best practices.
Participate in staff training on communication accessibility and inclusive practices.
Requirements
Qualifications:
Required:
Current licensure as a Medical Provider – Physician, Nurse Practitioner (FNP/ANP) or Physician Assistant in North Carolina.
Board certification in applicable discipline.
Fluency in American Sign Language (ASL).
Experience working with Deaf, DeafBlind, Blind, or Hard of Hearing individuals OR demonstrated commitment to learning best practices.
Strong communication, adaptability, and cultural humility.
Preferred:
Experience in community health, primary care, and/or underserved populations.
Familiarity with DeafBlind communication methods (e.g., tactile sign, ProTactile).
Knowledge of sensory-access technologies, low-vision supports, or disability-informed care models.
Bilingual in English/ASL; additional languages beneficial.
Work Environment and Benefits
Innovative, accessible clinic for the aforementioned population at the Alder Springs residential community and surrounding area.
Supportive organizational culture focused on equity and inclusion.
Competitive salary and benefits package, including health insurance, PTO, continuing education, and retirement contributions options.
Opportunities for professional development in Deaf and DeafBlind cultural competency.
About the Company
HCCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HCCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HCCH conducts background checks on all final candidates. Employment is contingent upon a clear background check or approval of the CEO