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Medicaid Ambassador

935 State Farm Rd, Boone, NC, USA

Job Type

Full Time

About the Role

Medicaid Ambassador
Reports To: Medicaid Expansion Supervisor

The Medicaid Ambassador position is temporary, full-time, with the potential of turning into a permanent position after 1 year.

Position Summary:
This position will provide help and instruction on access to Medicaid coverage or the possibility of getting affordable insurance coverage through the Health Exchange. This individual will serve in office and virtually in assisting patients as needed. Medicaid Ambassadors may also provide assistance filling out HCCH registration paperwork and navigation of the Kiosk or patient portal. They will also work closely with the front desk, the Patient Resource Specialist and the employees that are certified to enroll patients with the Health Insurance Marketplace.

Essential Functions:
Identify those eligible for Medicaid.
Become proficient in ePass, the digital application for Medicaid.
Work one-on-one with patients to fill out Medicaid applications.
Obtain certification for Certified Application Counselor Training for Marketplace, if possible.
Help patients with the Kiosk and HCCH paperwork.
Other duties as requested.


Education and Training:

Education and training for tasks as mentioned above.

High School Diploma or GED

Experience working with technology and the healthcare field preferred.

Skills and Abilities:

To be an effect Medicaid Ambassador, one should possess the following characteristics:

  • Organized

  • Attentive to Detail

  • Compassionate

  • Ability to complete tasks and follow through

  • Excellent communication skills

  • Understanding of health care facilities and processes

  • Active listening skills

  • Integrity

About the Company

HCCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HCCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HCCH conducts background checks on all final candidates. Employment is contingent upon a clear background check or approval of the CEO

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